SPONSORED BY BOLLYWOOD HASTINGS

This award recognises a business that contributes positively to the retail sector through strong customer service, quality product offering, and a consistently engaging experience.

Retail Definition:

The category includes retail businesses ranging from small independent shops to large chain stores that sell goods directly to customers in small quantities for personal use rather than resale. This may include fashion, specialty stores, grocery and convenience retailers, lifestyle and homeware stores, and other consumer-facing retail businesses.

SPONSORED BY TILE SHED

This award recognises a business that contributes positively to the hospitality sector through exceptional service, high-quality offerings, and a strong commitment to creating enjoyable public experiences.

Hospitality definition:

The category includes businesses providing coffee, dining, food service, or entertainment to the public, such as cafés, restaurants, eateries, bars, bakeries, catering services, and entertainment venues. It celebrates those who consistently deliver welcoming environments, memorable customer experiences, and reliable service standards.

SPONSORED BY O-STUDIO

This award recognises a business in their respective field that contributes positively to the professional services sector through the delivery of specialist expertise, trusted advice, and high-quality outcomes for clients.

Professional Service definition:

The category includes businesses that provide knowledge-based and advisory servicesto clients in exchange for a fee, such as law firms, accounting and financial servicesproviders, consulting agencies, engineering firms, architectural studios, marketing andcommunications agencies, and other professional service organisations.

SPONSORED BY EIT

This award is for businesses that demonstrate creativity, professionalism, and a commitment to excellence in providing personalized care and innovative solutions to their clients in the health, wellness and beauty space.

Wellness or Beauty definition:

The category includes businesses that enhance personal appearance and overall wellbeing through services such as hairdressing, barbering, skincare and cosmetic treatments, nail services, spas, massage therapy, and other beauty or relaxation-based offerings. It celebrates professionals and teams dedicated to helping clients look and feel their best in a welcoming, safe, and uplifting environment. 

SPONSORED BY MPHOSIS.

This award recognises registered charities and non-profit organisations that positively impact our community.

Non-profit/Charity definition:

The category includes organisations that exist primarily to serve a social need rather than to generate profit for owners or shareholders. This may include charities, not-for-profit organisations, community groups, social enterprises, and other mission-driven organisations working to address social challenges, environmental issues, or community wellbeing.

SPONSORED BY THOMSON’S SUITS

This award recognises a business that demonstrates excellence in delivering professional health services, outstanding patient or client care, innovation, and a strong commitment to improving the health and wellbeing of its community.

Health Service definition:

The category includes businesses providing health, fitness, and therapeutic services to the public, such as medical practices, dental clinics, optometry services, pharmacies, physiotherapists, gyms, yoga and Pilates studios, wellness providers, and other organisations supporting preventative health and overall wellbeing.

SPONSORED BY TAX OWL

This award recognises a business that contributes positively to the trade services sector through skilled workmanship, professionalism, reliability, and a strong commitment to quality delivery.

Trade definition:

The category includes businesses and professionals that provide skilled trade services and practical expertise across a range of industries. This may include builders, electricians, plumbers, painters, mechanics, landscapers, HVAC technicians, construction specialists, and other trade-based service providers that deliver hands-on solutions, maintenance, installation, and repair services to residential, commercial, or industrial clients.